Support
At Old Havana Casino, your experience is our top priority. Whenever you have a question about your account, need clarification on a transaction, or want guidance with gameplay, our support team is ready to help—day or night.
Multiple Ways to Reach Us
Choose the support option that suits you best:
- Email: Send your inquiries to support@oldhavanacasino.eu . You’ll typically receive a response within a few hours.
- Phone: Prefer speaking directly? Call our toll-free line for USA and Canada at 1-888-222-3098. Our team is available around the clock to assist you.
- Live Chat: (If available) Instantly connect with a support agent right from the website for real-time solutions to your questions.
Quick Answers, 24/7
No matter the time or day, our customer service is available 24/7. Whether it’s late-night spins or early morning bonus questions, you’re never left waiting. Most live chat and phone inquiries are addressed immediately, while emails are answered promptly, so you can get back to enjoying your favorite games without delay.
Self-Service Help Center
For fast solutions, be sure to check out our comprehensive FAQ section and help center. Here, you’ll find clear answers to common questions about bonuses, withdrawals, account verification, and more. It’s a great way to resolve simple issues on your own—no waiting required.
Friendly, Knowledgeable Support Team
Every member of our support staff is trained to resolve issues efficiently and accurately. From bonus terms to payment methods—including ACH, Neteller, Visa, and more—we’re here to provide clear information and practical solutions. We understand how important it is to have a smooth, enjoyable gaming experience, and we’re always eager to help.
If you have any questions about our exclusive promotions or need assistance with your welcome bonus, don’t hesitate to reach out. Your confidence and comfort are always our priority at Old Havana Casino.
Your Peace of Mind
You can always count on our team for reliable answers and a personal touch—no issue is too big or too small. Reach out today and experience support that puts your needs first, every time.